Salesmsg Product Updates
Away Status, Conversation Assignment, Undo Sent Messages, Message Forwarding, Clean up Contacts & More!
NEW
Away Status
Manage your availability with Away Status. Turn it on if you are taking time off, or even stepping away for an appointment. When set to away, you'll be skipped from Round Robin assignment. That way your inbound messages are always routed to available team members.
NEW
Away Status
Manage your availability with Away Status. Turn it on if you are taking time off, or even stepping away for an appointment. When set to away, you'll be skipped from Round Robin assignment. That way your inbound messages are always routed to available team members.
NEW
Conversation Assignment
Ensure your customer interactions are handled by the right team member with the new Conversation Assignment rules. You can assign manually, spread conversations evenly with Round Robin assignment or assign based on CRM contact properties.
NEW
Conversation Assignment
Ensure your customer interactions are handled by the right team member with the new Conversation Assignment rules. You can assign manually, spread conversations evenly with Round Robin assignment or assign based on CRM contact properties.
NEW
Undo Sent Messages
Don't sweat typos! With just one press of the "Undo" button, you can save the day. Plus, you can make it your default setting for every outgoing message. You have 5 seconds to recall the message, or you can also send it instantly.
NEW
Undo Sent Messages
Don't sweat typos! With just one press of the "Undo" button, you can save the day. Plus, you can make it your default setting for every outgoing message. You have 5 seconds to recall the message, or you can also send it instantly.
NEW
Message Forwarding
Say goodbye to copying and pasting messages you want to share. Forward text messages to customers or colleagues in just a few clicks. You can search the contacts you want to forward the message to, and can pick which number to forward from all without leaving the conversation you are on.
NEW
Message Forwarding
Say goodbye to copying and pasting messages you want to share. Forward text messages to customers or colleagues in just a few clicks. You can search the contacts you want to forward the message to, and can pick which number to forward from all without leaving the conversation you are on.
NEW
Clean up Contacts
Keep your contacts list neat and organized with the new Contacts Cleanup feature! Quickly unify duplicates, and manage unlinked CRM contacts in one go. You get a prompt every time you have a duplicate or unlinked contact, to ensure you your contacts list is always up to date.
NEW
Clean up Contacts
Keep your contacts list neat and organized with the new Contacts Cleanup feature! Quickly unify duplicates, and manage unlinked CRM contacts in one go. You get a prompt every time you have a duplicate or unlinked contact, to ensure you your contacts list is always up to date.
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