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Manage Your SMS Conversations inside HubSpot with Salesmsg
Seamlessly manage your SMS conversations inside HubSpot’s Inbox and Help Desk. No more switching between platforms. Just streamlined communication.
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Connect Salesmsg as a HubSpot Channel
Easily integrate your Salesmsg Inbox with HubSpot’s Inbox or Help Desk. Once connected, you can send and receive SMS messages inside HubSpot just like emails, keeping all customer conversations in one place. No need to switch between platforms. Now you can handle all your communication from inside HubSpot.
Send & Receive SMS Natively
Manage text messages directly within HubSpot. Send SMS replies from the HubSpot Inbox or Help Desk, and any incoming messages will automatically create or reopen conversations. This ensures you never miss an important message and can respond faster without leaving HubSpot.
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Sync Conversations Across Platforms
When you close a conversation in HubSpot, it also closes in Salesmsg. This keeps both platforms in sync. If a customer sends a new message after the conversation is closed for more than 24 hours, a new conversation or ticket will be created. This prevents confusion and ensures a smooth workflow between HubSpot and Salesmsg.
Log Notes Effortlessly
Keep track of important details by logging notes directly in Salesmsg. Any notes you add inside Salesmsg will automatically sync as internal comments in HubSpot conversations. This allows your team to have a complete history of interactions without manually copying information between platforms.
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Track Call Activity in HubSpot
Automatically log calls and voicemails from Salesmsg into HubSpot. Whenever a call is made in Salesmsg, it appears as an internal comment within the relevant HubSpot conversation. This ensures that your team has a full record of customer interactions, making follow-ups easier and more effective.
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