Q4, 2024 - HubSpot Integration Updates

HubSpot Quarterly Updates: Check out the latest features inside Salesmsg for HubSpot users including contact sharing, inbound call management, and smart inbox flexibility.

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Enable Inbound Call Ringing in HubSpot

Manage all your inbound calls directly inside your HubSpot account with our Salesmsg integration. When a call comes in, it rings inside both platforms to ensure you never miss a customer call. Answer or decline calls in HubSpot, sync timelines automatically, and keep your call activity organized. This feature works with Call Queues and respects Smart Inbox membership.

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Select a Number to Send From in Workflows

Take control of your sending number in HubSpot with Smart Inbox integration. Easily select a specific phone number to send messages from for your workflows, or rely on default settings for seamless functionality. With clear options and smart defaults, this ensures your text messages are sent exactly how and where you want.

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Manage Contacts in Deal-Based Workflows

Automate contact updates with the new HubSpot Deal-based workflow action for Salesmsg. Easily create or update Salesmsg contacts linked to HubSpot deals, apply tags, and sync changes instantly.

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BETA! Share Contacts via HubSpot

Access shared HubSpot contacts seamlessly with the new Contact Sharing feature, now available for beta HubSpot users. Franchisees mapped to HubSpot teams can view contacts shared with them, even without direct ownership, following HubSpot’s permissions logic. Shared contacts sync across Salesmsg, preserving historical sharing info, and updates in HubSpot instantly reflect inside Salesmsg.

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