You’re invited to test the Salesmsg AI Textbot first. Now in Beta, our customizable AI Textbot automatically starts texting conversations with contacts for you - to qualify leads, provide 24/7 support & more.
Meet the new AI Textbot - your game-changer for instant, automated communication with your audience. The AI Textbot revolutionizes how you can connect with your leads and customers by automatically starting texting conversations for you. With 24/7 availability, you can set up multiple AI Textbots at once to automatically qualify new leads, answer FAQs, collect reviews, and much more. Just think of the possibilities of having fully automated, human-like AI Textbots who can handle a high-volume of customers’ questions, provide instant support and qualify leads for you anytime day or night - all with a personal touch through texting. That’s our new AI Textbot.
How do you set up an AI Textbot? First, kickstart your Textbot’s conversations with a warm, personalized greeting that invites your contacts to respond naturally. Your Textbot will send this initial text message greeting automatically to set the tone for the entire conversation. Then you can tailor-fit your Textbot’s conversation to align with your business goals by defining your Textbot’s purpose, tone, and length. Your AI Textbot will use this context to deliver relevant, human-like responses. This way, you can ensure that every interaction with your AI Textbot feels like a personal, one-on-one conversation.
You always have full control of your customer interactions with your Textbot. At any moment, you (or another human on your team) can stop your Textbot and step in to manage any texting conversations directly. You can view the detailed conversation history to understand the context of the Textbot’s text messages, then seamlessly claim and take over active sessions when needed. Whether you need to provide a personal touch or handle more complex questions, you can intervene with just one click. This means your customer interactions will always align perfectly with your business goals.
Your Textbot can collect the data you need to qualify your leads. To set this up, choose up to five fields of data that you’d like your Textbot to collect from each potential customer. During a texting conversation, your Textbot will then ask specific questions to collect that critical information to kickstart the sales process – all with zero effort from you and your team. Plus, you can define how your Textbot will respond if certain objectives are met. For example, if a contact doesn’t answer and the conversation times out, you can have your Textbot instantly respond in a certain way.
Data is everything for your AI Textbot. Track the performance of your AI Textbots with comprehensive metrics, including processing and finished Textbots, contact statuses, and skipped interactions. Dive deep into detailed reports to monitor how your Textbot is performing and identify areas for improvement. You’ll get an exhaustive list of contacts for each metric, so you can analyze and understand every step of the interaction journey.
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