SMS Workflows: Automate, Simplify, and Connect Your Campaigns

Create automated SMS workflows to save time, engage customers, and streamline your communication - all with ease.

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Simplify Automation with Workflow Templates

Quickly launch your SMS automation with pre-built templates like Autoresponder, Nurture Campaign, and Reviews inside your Salesmsg platform. Each template is fully customizable to match your business goals, to save you time while creating effective workflows.

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Start Workflows from Scratch

Build personalized SMS workflows to match your business’s needs. Choose from a variety of triggers to kick off your SMS automation, such as keyword responses, inbound messages, contact property changes, or specific dates and times. Add actions and design a workflow automation that aligns with your goals. Whether your workflow is simple or complex, our intuitive Salesmsg tools make setup quick and effortless.

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Add, Remove, and Refine Actions

Customize your workflows by adding, removing, or adjusting actions such as SMS, MMS, or ringless voicemail. Tailor your automation with special conditions, including time-based rules, contact properties, or specific user behaviors, to ensure every message is perfectly timed and highly relevant. Fine-tune your workflows to deliver the right messages to the right audience.

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Track Workflow Performance in Table View

Monitor workflows effortlessly with a detailed table view. Track enrollments, activation status, and key updates at a glance to make data-driven optimizations.

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Enroll Contacts with Ease

Easily enroll contacts into active workflows directly from the workflow page, or conveniently add them from the Contacts or Conversations pages. This flexibility lets you test and customize your automation with ease. Only valid, opted-in contacts can be enrolled, to ensure SMS compliance and message deliverability. This feature ensures every automation delivers a smooth, personalized, and effective customer experience.

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