Salesmsg Product Updates

New

Shared inboxes for mobile

Easily switch between multiple inboxes

You can now make voice calls within the mobile app. Simply click the phone icon in the upper right corner of your screen when you’re within a specific chat.

• Send & receive texts from any of your shared inboxes
• Easily toggle between inboxes
• Get in-app notifications specific to your shared inbox

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New

CRM merge field enhancements

Personalize your texts with merge data

Need to insert a piece of customer information that stored in your CRM? Just search for the merge field and Salesmsg will insert the data into your text. No copy and pasting necessary!

• Merge in your CRM contact and custom fields
• Integrates with Hubspot, ActiveCampaign, Infusionsoft!

New

Mobile voice calling

Place a call from your native mobile number

You can now make voice calls within the mobile app. Simply click the phone icon in the upper right corner of your screen when you’re within a specific chat. Launch your app now to check it out for yourself!

• Make a call from the contact or conversation screen in 1-click
• Call using your native mobile phone number not Salesmsg

New

Conversation notes

Notes that you and your team can see :)

You can now easily create notes (that only you can see) within any conversation. Simply click the notes icon to switch into notetaking mode.

• Add notes to your conversations in 1-click
• Keep your notes private for yourself and your team