What’s New at Salesmsg for July 2024
Check out what is new at the Salesmsg for July 2024: upgraded contact management on the Conversation page, hotkeys, HubSpot contact syncing, Call History, and more.
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NEW
Change Contact Ownership
Effortlessly assign and reassign contacts to the right owners - all from one place. Now you can view and edit contact owners directly from the Conversations page or during editing. That means you can easily manage contact ownership on-the-go, ensuring your team is always working together to drive better results. Plus, you can manage access permissions for each owner to keep your team on track.
NEW
Change Contact Ownership
Effortlessly assign and reassign contacts to the right owners - all from one place. Now you can view and edit contact owners directly from the Conversations page or during editing. That means you can easily manage contact ownership on-the-go, ensuring your team is always working together to drive better results. Plus, you can manage access permissions for each owner to keep your team on track.
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IMPROVED
Quick-fire Messaging with Hotkeys
Start more conversations even faster with our new hotkeys. On the Conversations page, quickly access saved replies with ‘/', send messages with Command + Enter for a Mac (or Ctrl+Enter for Windows), and close windows with ease using ‘Esc.’ Once you learn these new hotkeys, you can easily shortcut your way to faster conversations - and faster conversions.
IMPROVED
Quick-fire Messaging with Hotkeys
Start more conversations even faster with our new hotkeys. On the Conversations page, quickly access saved replies with ‘/', send messages with Command + Enter for a Mac (or Ctrl+Enter for Windows), and close windows with ease using ‘Esc.’ Once you learn these new hotkeys, you can easily shortcut your way to faster conversations - and faster conversions.
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IMPROVED
Unread First Conversation
Stay focused with our latest inbox upgrade inside Salesmsg. Now, when you load or switch to a different inbox, we won't automatically mark the first message as ‘read.’ You’ll see that first conversation as ‘unread’ so you can manage it at your convenience. This new update frees you from distractions, and lets you focus on what matters most - reading and responding to your customers' messages at your own pace.
IMPROVED
Unread First Conversation
Stay focused with our latest inbox upgrade inside Salesmsg. Now, when you load or switch to a different inbox, we won't automatically mark the first message as ‘read.’ You’ll see that first conversation as ‘unread’ so you can manage it at your convenience. This new update frees you from distractions, and lets you focus on what matters most - reading and responding to your customers' messages at your own pace.
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IMPROVED
Compliance Rejection Reason
No more frustrating, mystery compliance rejections. Our latest update empowers you with unprecedented transparency into the whole process. If your application for compliance gets rejected, we’ll tell you the exact reason behind the compliance failures. You won’t see another generic, unhelpful “we can’t process your request” message. Instead, you’ll get a clear understanding of what's holding up your application, so you can make informed decisions to quickly adjust your application to get approval.
IMPROVED
Compliance Rejection Reason
No more frustrating, mystery compliance rejections. Our latest update empowers you with unprecedented transparency into the whole process. If your application for compliance gets rejected, we’ll tell you the exact reason behind the compliance failures. You won’t see another generic, unhelpful “we can’t process your request” message. Instead, you’ll get a clear understanding of what's holding up your application, so you can make informed decisions to quickly adjust your application to get approval.
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NEW
Call History
Which calls were answered, missed or went to voicemail? With a quick glance at your Call History, you’ll see all those details for every call and chat inside each inbox. This new Call History gives you newfound visibility into every call and chat that matters, so you can easily make informed, data-driven decisions. Just navigate to the conversations page, and you’ll see all your customer calls and chats laid out in one place - organized by time, outcome or type.
NEW
Call History
Which calls were answered, missed or went to voicemail? With a quick glance at your Call History, you’ll see all those details for every call and chat inside each inbox. This new Call History gives you newfound visibility into every call and chat that matters, so you can easily make informed, data-driven decisions. Just navigate to the conversations page, and you’ll see all your customer calls and chats laid out in one place - organized by time, outcome or type.
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