Welcome to our monthly product update. Today, we will dive into exciting new features across triggers, compliance, and calling, so let's explore these together.
First up, Sales Message Triggers got a major update last month. Now, users of custom triggers enjoy complete flexibility, allowing for customization of both the sending number and the message content each time a trigger is activated. This upgrade means that you can create a single trigger to serve multiple purposes.
On the compliance side, we introduce an enhanced Message Analytics Report featuring three new metrics: delivery rate, error rate, and spam rate. These insights empower you to optimize your lists and maximize the impact of your message credits. Keeping up with the compliance theme, the Sales Message Web Chat Widget users can now personalize the compliance opinion language. No matter what industry you're in, you can now ensure your customers see the compliance message that is relevant for your business.
Finally, an enhancement to Sales Message Calling with voicemail enabled. Dismissing a call now directly routes to the caller to your voicemail. This allows you to conveniently review and respond at a later time via call or text. That sums it up for this month. Thanks for watching and happy texting!
