Are you juggling multiple customer calls simultaneously, or do you need a moment before taking your next call? If so, this video is for you! Introducing the latest addition to Salesmsg: Call Q. Let's take a look at how it works.
Start by navigating to the settings of the inbox where you receive most of your calls. Activate the Call Queue feature and set up your waiting room greeting message and hold music. You can choose from ready-made templates, record a message on the spot, upload a file, or even utilize text-to-speech technology.
Once activated, when customers call, they will be automatically placed in a virtual waiting room. This helps the members of that inbox manage calls sequentially. You can view a complete list of waiting callers organized by the time in queue. Taking the next call is just a click away with a first-in, first-out order.
That's it for the Call Queue feature! Give it a try today and ensure that no call goes unanswered.
